Conquer Your Email Overload: Superb Tips and Tricks For Busy People
Pulling your hair out from your email overload?
Implications
Over time, your (and staff's) efficiency and productivity is impeded by:
- Being expected to use Outlook without any prior experience or training.
- Software upgrades without accompanying training
- IT helpdesks being increasingly focused on solving problems - not on education
- The lack of books or resources available for email users to turn to
The result, you and others at your company may spend an hour sorting through your emails whereas if you knew the shortcut or function the entire task would have been accomplished automatically.
How the cost adds up
Time is money. Even if half an hour is wasted each day needlessly trawling through emails, this can equate to a minimum of $4,500 lost per year, per employee!*
Now take this figure and multiply it by the number of employees using email in your company. The cost is enormous.
The Solution
While you can't stop what is sent to your or staff mailboxes - beyond what the IT department filters out as spam or inappropriate email - you can make an enormous difference to productivity by learning how to easily and swiftly manage your Inbox - whether you receive 20 or 200 emails a day.
Conquer Your Email Overload - Superb Tips and Tricks for Busy People
Is the first of its kind. Following a simple question and answer - problem and solution approach, the book takes the reader through all the most common email frustrations, from losing an email, to dealing with email overload, so that your employees can make email work for them. With over 300 tips, ideas, shortcuts and strategies Conquer Your Email Overload is sure to be an essential desk top reference for everyone who uses email.
Conquer Your Email Overload Superb Tips and Tricks For Busy Peope
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* Based on 200 business days a year = 200 X .5 = 100 hours per year. 100 x $45 per hour wage = $4500
Table of Contents
Preface
Terms used in this book
Outlook Express vs Outlook
SECTION I: TAKE CONTROL OF YOUR INBOX
Chapter One: Help! I have a huge quantity of emails in my Inbox!
- Creating folders
- Nested/subfolders
- Ordering folders
- The magic of Rules
- Archiving emails
- 8 more great tips
Chapter Two: Help! Do I really have to open these emails to read them?
- Dont open that email!
- Previewing emails
- Rules
- Marking emails as read
- Hiding the email header
Chapter Three: Help! Ive lost an email!
- Common disappearing acts
- How do I sort?
- How do I find lost emails?
- Using Advanced Find
- Search folders (Outlook 2003)
- Automatically colour code emails
- Arrange emails by conversation
- more great sorting and searching tips
Chapter Four: Help! How do I stop receiving all this junk mail, or spam?
- How does spam/junk mail find me?
- How do I reduce the amount of junk-mail/spam that I deal with?
- Precautionary measures
- Corporate and ISP email filtering
- Using Outlook/Outlook Express junk-mail filters
- Creating personal rules to manage junk email
SECTION II: MAKE YOUR INBOX WORK FOR YOU
Chapter Five: Help! I keep forgetting to follow up on things!
- Automate your memory with Outlook Tasks
- Using Flags as reminders and prompts
- 4 more great flag tips
Chapter Six: Help! I waste so much time mucking around with my emails!
- Using Shortcuts
- Innovative use of drag & drop
- What does the Shortcut menu in Outlook do?
- Making use of the right-click
- New Outlook 2002 and 2003 clipboard
- Keyboard Shortcuts to move around Outlook
- Common Shortcuts you should know and love
Chapter Seven: Help! How do I make it easier for people to get back to me?
- Signatures
- How to make sure your web addresses work!
- Sending an email from another computer the From address line
Chapter Eight: Help! I want to add personality to my emails. How?
- Dressing up your emails
- Stationery templates
- Problems to consider with Stationery
- Two important points about fonts
Chapter Nine: Help! How can I let people know when Im away?
- Rules
- Out of Office Assistant
- Using your Internet Service Provider (ISP)
- Chapter Ten: Help! Any more time-saving tips?
- 15 more great time-saving email tips
SECTION III: MAKE YOUR INBOX WORK FOR YOUR BUSINESS
Chapter Eleven: Help! Why do my emails to people get scrambled at the recipients end?
- Three types of email
- Choosing the right format
- Outlooks built-in sniffer
- Listen to the formatting toolbar
- Format donts for email marketing and newsletters
- Clever Ideas!
Chapter Twelve: Help! How can I be sure my emails are getting through to people?
- The novelty is gone
- Delivery Receipts
- What prevents email delivery?
- Four levels of Filtering
- What do Filters look for?
- How can I de-junk my personal, business and inter-office emails?
- Dramatic changes needed
- Control your Preview
Chapter Thirteen: Help! How can I make email marketing easier?
- 5-step plan to eliminate 98% of your workload
- Pre-coding the subject line
- Automatic responses
Chapter Fourteen: Help! How can I keep on top of projects, quotes and whos doing what?
- Putting Tasks to work for you
- 5 more great Task tips
SECTION III: GET MUCH, MUCH MORE OUT OF OUTLOOK
Chapter Fifteen: Help! How can I make my Contacts more useful (personal and business)?
- Outlook vs Outlook Express comparison of what information can be stored
- Why store detailed information in Contacts?
- Excerpt from Managing Your Customer Information
- Getting the most out of Categories
- Master Category List Is it too late to organise my Contacts?
Chapter Sixteen: Help! How can I use Contacts for my marketing?
- Mail Merging from Contacts
- 8 more great Contact tips
- Keyboard Shortcuts for Contacts
Chapter Seventeen: Help! What else can I do with Contacts?
- A little jewel: Drag and drop shortcut to open a new Contact
- Moving information in and out of Contacts
- Distribution Lists into individual Contacts
- Setting up AutoComplete?
- Getting the right Contact out of Outlook
Chapter Eighteen: Help! Contacts Won't Hold The Information I Need
- The 92 Fields in Contacts
- Customising your Contacts
- Adding new fields of information in Contacts
Chapter Nineteen: Help! How can I get the most out of my Calendar?
- Appointments
- Meeting Requests
- Events
- Customising your Calendar
- How do I print a blank Calendar?
- Great Calendar Keyboard Shortcuts
Chapter Twenty: Help! Are there any more tips on using my Calendar?
- 25 more great Calendar ideas and tips
- Dos and donts for handling Meeting Requests
Chapter Twenty-one: Help! How can I improve the way I view things?
- Have it your way
- Looking at Outlook folders in different views
- Neat tips for customising your toolbars
- 9 more great customisation tips
Chapter Twenty-two: Help! What on earth is this new Business Contact Manager in Outlook 2003?
- What is a Business Contact Management system?
- Quick Comparison Chart
- Do I need it?
SECTION IV: APPENDICES
Appendix I: Using the menu bar without your mouse
Appendix II: Moving around the text
Appendix III: Keyboard Shortcut tips
Appendix IV: Sample Rules
Appendix V: Room for your notes as you read
Conquer Your Email Overload Superb Tips and Tricks For Busy People
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E-book $20.00.
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